Mexx Service and Support Ticket System
Our service model combines secure digital access with experienced engineering support.
Issues are assessed, prioritised, and resolved through a combination of remote diagnostics and field response.
What You Can Log a Service Ticket For
Integration of mechanical systems, controls, robotics, and software into cohesive, operational production lines. We ensure new and existing equipment functions as a unified system.
- Automation system faults or alarms
- Robotics issues or abnormal behaviour
- PLC, HMI, or control system problems
- Performance or throughput issues
- Support during commissioning or upgrades
Need Help Right Now?
Existing clients can log a service ticket through our secure service portal.
Our engineering team will review and respond promptly